Privacy Policy for Meadowbrook Dental Care AI Services
1. Introduction
This Privacy Policy explains how Meadowbrook Dental Care ("we," "us," or "our") collects, uses, stores, and protects your personal information when you interact with any of our artificial intelligence-powered services and tools ("AI Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our AI Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you use our AI Services:
Full name
Email address
Phone number
Service preferences and responses
Scheduling preferences
Any additional information you choose to provide during interactions
2.2 Automatically Collected Information
We may automatically collect certain information about your device, including:
IP address
Browser type
Device type
Operating system
Usage patterns and interaction data
Service performance data
3. How We Use Your Information
We use your personal information for the following purposes:
Providing AI-powered services and responses
Generating personalized recommendations
Scheduling appointments
Sending relevant communications
Improving our AI Services
Ensuring service quality and accuracy
Maintaining service security
Enhancing user experience
Training and improving our AI systems
4. Communications
4.1 Electronic Communications
We may send you electronic communications through various channels related to:
Service information and updates
Appointment management
Follow-up communications
Important notifications
Service enhancements
4.2 Automated Interactions
Our AI Services may communicate with you through:
Automated responses
Interactive messaging
Personalized recommendations
Status updates
4.3 Opting Out
You may opt out of receiving communications from us at any time by:
Following provided opt-out instructions in any message
Contacting our office directly
Submitting a written request to have your information removed
Using available preference management tools
5. Information Sharing and Disclosure
5.1 Third-Party Service Providers
We may work with third-party service providers to facilitate our AI Services, including:
Cloud service providers
Communication service providers
Technology partners
Service optimization providers
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
5.2 Legal Requirements and Compliance
We may disclose your information as required by law or to comply with regulations, including those outlined by the A2P 10DLC Campaign Approval Requirements. This may involve disclosure to regulatory authorities or as part of a legal process.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Industry-standard encryption
Secure data transmission
Access controls
Regular security assessments
Continuous monitoring
Data backup procedures
Security incident response protocols
7. Data Retention
We retain your personal information for as long as necessary to:
Provide our AI Services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Improve our services
When your information is no longer needed, it will be securely deleted or anonymized.
8. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of communications
Withdraw consent for data processing
Request a copy of your data
Control your privacy preferences
File a complaint with relevant authorities
9. Children's Privacy
Our AI Services are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the AI Services after such modifications constitutes your acknowledgment of the modified Privacy Policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Meadowbrook Dental Care
130 E Jericho Turnpike, Mineola, NY 11501
Phone: (516) 284-1234
Email: info@meadowbrookdentalcare.com
12. Consent
By using our AI Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our AI Services.